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Terms & Conditions at scatter 78

When you open an account with us, you're agreeing to a clear set of rules that protect both you and our platform.

Account rules and usePayment and withdrawal termsDispute and complaint processYour data and privacy
scatter 78 Terms & Conditions at scatter 78
GET HELP FAST

Reach Us About Terms or Disputes

Our support team handles account disputes, payment questions and terms clarifications every day.

Live Chat Open the chat bubble in the lobby. Available during peak playing hours, typically 10am…
Email Support Send your dispute or terms question to our support email.
In-App Messaging Use the help section in your account menu.
YOUR ACCOUNT SECURITY

How We Protect Your Account and Data

scatter 78 encrypts all login credentials and payment data using industry-standard protocols. Your account is linked to a single verified identity, and we ask for additional verification before processing large withdrawals.

Data Encryption

All passwords, payment methods and account history are encrypted in transit and at rest. We use TLS 1.2 or higher for every login and transaction you make.

Identity Verification

We verify your identity once at account creation and again before large withdrawals. This prevents fraud and ensures your funds go to the right person.

Payment Privacy

Your DANA, OVO, GoPay or QRIS details are not stored on our servers after each transaction. We tokenize payments so you never enter raw card or account numbers twice.

Record Retention

We keep transaction logs, chat histories and account notes for three years. After that, we delete or anonymize them unless local law requires longer retention.

Your Data Rights

Request a copy of your account data, ask us to correct errors, or withdraw future marketing consent at any time. Email support with your request and we'll respond within ten business days.

Report a Breach

If you suspect unauthorised access, change your password immediately and contact live chat or email support. We'll review your account activity and flag any suspicious transactions.

Terms & Conditions FAQ

Repeated rule breaches — such as using a shared account, placing bets designed to exploit terms, or chargebacks on deposits — may result in suspension or closure. We notify you of violations and give you a chance to explain before taking action.

You can close your account anytime through the settings menu. Any balance remaining in your wallet can be withdrawn via your original payment method. Once you close it, you cannot reopen the same account, but you may create a new one after 30 days.

Open a dispute through live chat or email within 48 hours of the event. Provide the game ID, screenshot and your account statement. We investigate within five working days and respond with a decision and any adjustment if we find an error.

Your wallet balance is held in segregated accounts and is yours to keep. If the platform becomes unavailable, you can request a withdrawal to your registered DANA, OVO, GoPay or QRIS account within 14 days.

Withdrawals depend on your account verification level and your payment method. Standard accounts can withdraw up to 50 million IDR per day. Verified accounts have higher limits. Check your account settings or ask support for your current limit.

We do not sell or share your personal data for marketing. We share only what's necessary with payment processors (DANA, OVO, GoPay, QRIS) to complete transactions and with regulators if required by law. You always have the right to ask what we share.

Contact our support team to discuss account management options. We work with you to find solutions that fit your needs, including temporary account pauses or spending controls where available in your region.