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How We Protect Your Privacy at scatter 78

When you open an account with us, your personal information and payment details are protected by industry-standard encryption.

Account security with SSL encryptionLocal payment data protectionYour withdrawal rights explained
scatter 78 How We Protect Your Privacy at scatter 78
PRIVACY QUESTIONS

Contact Us About Your Data

If you have questions about how we use your information, want to update your details, or request a copy of the data we hold on you…

Email Support Send privacy questions to [email protected].
In-Account Messaging Open your account settings and use the Help section to submit a privacy request.
Data Access Request Request a full copy of your account data, payment history, and activity logs through…
SECURITY AND RIGHTS

How We Secure and Handle Your Information

Your account is protected by two-factor authentication, which you set up during registration. Deposits via DANA, OVO, GoPay and QRIS are tokenized — we never store your raw wallet credentials.

Encryption Standard

All connections between your device and scatter 78 use TLS 1.2 or higher. Payment gateways for DANA, OVO, GoPay and QRIS are PCI-DSS compliant.

Cookie Policy

Functional cookies remember your login and game settings. Analytical cookies help us improve performance. You can disable non-essential cookies anytime in account settings.

Account Verification

We verify your identity using government-issued ID or passport. Verification documents are encrypted separately and deleted after 90 days of account closure.

Payment Data Retention

DANA, OVO, GoPay and QRIS transaction records are retained for seven years for compliance. Your wallet tokens are deleted when you request account closure.

Third-Party Sharing

We share payment data with DANA, OVO, GoPay and QRIS only for deposit processing and settlement. No data is shared with unrelated advertisers or brokers.

Right to Rectification

Update your name, email, phone and address anytime in Account Settings. Changes take effect immediately; old data is archived for compliance only.

Frequently Asked About Privacy

Below are the questions we hear most from players in Indonesia about how we handle privacy, your data rights, and account security. If you don't find your answer here, email [email protected] and we'll respond within one business day.

Yes. Go to Account Settings, then Privacy and Data, and click 'Request My Data'. We compile and send your full file — account details, transaction history, game logs, and verification records — within 14 days as an encrypted PDF to your registered email.

Payment transaction records for DANA, OVO, GoPay and QRIS are kept for seven years for tax and fraud prevention. Your wallet tokens and stored payment methods are deleted within 30 days of closure. Identity documents are archived for 90 days then permanently deleted.

No. Each deposit creates a one-time token that scatter 78 uses to process that transaction only. We never store your actual wallet login or credentials. You can unlink any payment method from your account anytime in the Wallet section; future transactions will require re-verification.

We notify all affected users within 72 hours via email and in-account alert. The notice explains what data was accessed, the steps we took to secure it, and what you should do. We also file a report with local regulators where local law requires it and offer free credit monitoring for 12 months.

No. We do not sell your personal data. We share payment information only with DANA, OVO, GoPay and QRIS for processing and settlement. We may disclose data to law enforcement or financial regulators where local law permits or requires it. Marketing emails are sent only if you opt in; you can unsubscribe anytime.

Request permanent deletion via Account Settings > Privacy and Data > Close Account. We delete your profile, game history and wallet tokens within 30 days. Tax and transaction records are retained for seven years per local law. We send a confirmation email when deletion is complete.

Yes, we use cookies for login sessions, game preferences and analytics. Essential cookies cannot be disabled (they keep you logged in). You can disable analytical and marketing cookies in your browser settings or in scatter 78 account settings under Privacy & Cookies. Disabling them may limit lobby features.